Enjoy life in this quaint, diverse city that boasts many businesses, restaurants, coffee shops, outdoor recreational areas, bike trails and more! Edgewood is located in the heart of Jackrabbit country, home to South Dakota State University, the largest university in the state. Edgewood Brookings has earned its status as an award-winning Assisted Living and Memory Care community, providing exceptional care and support for area seniors. In fact, we’ve been honored to receive the “Assisted Living Workforce Satisfaction Award” and the “Assisted Living Customer Satisfaction Award” from nationally recognized NRC Health’s My InnerView annual surveys.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.