Question 1

What is home care?

Accepted Answer

Home care is a supportive service provided by a professional caregiver in the home or community where a resident lives (in addition to facility supports) for peace of mind, companionship, and personal care. Caregivers can perform tasks such as running errands, preparing meals, assisting in the shower, fall prevention, and initiating brain stimulation activities to stimulate cognitive function.

Question 2

How do I find the best caregiver for my loved one?

Accepted Answer

The best caregiver is an experienced professional who has the training and skills to support your loved one’s care needs. It’s also imporatnt to find a caregiver who’s extremely reliable, has back-up if necessary, and is a good fit in terms of personality and shared interests.

Question 3

How much does home care cost?

Accepted Answer

Home care is typically billed by the hour, so the cost depends on the number of care hours per week and can vary slightly by region. Most families pay out-of-pocket for their care or use long-term care insurance.

Question 4

How are you protecting your clients from COVID-19?

Accepted Answer

We follow infection mitigation best practices and safety protocols, informed by the CDC and local authorities, and provide appropriate PPE to our caregivers. The majority of our caregivers and Care Team members are fully vaccinated against COVID-19.

Question 5

Is a home care agency better than hiring a private caregiver?

Accepted Answer

If you value safety, security, and reliability, yes. A quality home care agency is insured and also manages the performance and scheduling of its caregivers, handles billing and payrol, and has back-up caregivers to fill in when needed. With a private hire caregiver, you’re responsible for setting up payroll and withholding taxes, caregiver vetting and background checks, and purchasing sufficient liability insurance to cover any accidents or injuries in the home.

Question 6

Will my long-term care insurance cover home care?

Accepted Answer

It depends on your policy. If this is your first time using your benefits for home care, it’s best to contact your insurance provider to be sure that you have an active claim, confirm any applicable elimination period, and clarify the services covered under your policy. TheKey is an approved provider with most major Long-Term Care (LTC) insurance carriers-and we have a free service to help our clients navigate all aspects of the claims process.If you need long-term care insurance help to initiate a new claim or need guidance with an existing claim, we have a dedicated team of long-term care insurance experts ready to help.

Question 7

What’s the best home care?

Accepted Answer

The best home care is provided by reliable, professional caregivers who are trained and backed by home care agency that’s insured, providing oversight, care guidance, and back-up caregivers as needed.

Question 8

What types of care services does TheKey - Senior Home Care provide?

Accepted Answer

TheKey offers in-home care, respite care, senior personal care, elder care, companionship, and specialized services like memory care, Parkinson's, skilled nursing, stroke recovery, cancer care, dementia care, concierge nursing, hospice, and more.

Question 9

How can I contact TheKey - Senior Home Care for service inquiries?

Accepted Answer

You can reach TheKey by phone at +1 843-620-7790 or email careteam@thekey.com. Visit their website for more information.

Question 10

Are TheKey caregivers available around the clock?

Accepted Answer

Yes, TheKey provides 24/7 home care services including holidays, weekends, evenings, and overnight.

Question 11

Is TheKey - Senior Home Care experienced and trustworthy?

Accepted Answer

Yes, TheKey has been providing trusted in-home care since 2002, with highly trained caregivers and an agency that is insured to ensure safety and reliability.

Question 12

Does TheKey - Senior Home Care accept long-term care insurance?

Accepted Answer

Acceptance depends on individual policies. TheKey is an approved provider with most major long-term care insurers and offers assistance to navigate claims.

Question 13

How does TheKey ensure safety during the COVID-19 pandemic?

Accepted Answer

They follow CDC and local safety protocols, provide appropriate PPE to caregivers, and the majority of caregivers and team members are fully vaccinated.

Question 14

Can TheKey help with dementia and Alzheimer's care?

Accepted Answer

Yes, specialized dementia and Alzheimer's care services are part of TheKey's offerings.

Question 15

What nearby dining options are available near TheKey - Senior Home Care?

Accepted Answer

Nearby dining includes Louis's at Sanford's (barbecue), Kudzu Bakery & Market Litchfield (bakery and restaurant), Quigleys Pint and Plate (American restaurant and brewery), Great Peedee Q Smokehouse (barbecue and gluten free), Teakwoods Bar vs Grill (sports bar and restaurant), and Litchfield Sub N Pub (sandwich shop).

Question 16

Are there any nearby health and wellness services around TheKey - Senior Home Care?

Accepted Answer

Yes, nearby health services include Low Country Physical Therapy (physical and occupational therapy), Lowcountry Vision Care (optometrist), and Reviv Skin Hair Body (health spa and surgeon).

Question 17

What community resources are accessible near TheKey - Senior Home Care?

Accepted Answer

Community resources nearby include Waccamaw Library and The Library Center, Waccamaw, both offering library and community services.

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