American House Myrtle Beach, formerly Watercrest Myrtle Beach, is an award-winning assisted living and memory care community nestled within the Grand Dunes master-planned community in Myrtle Beach, SC. As American House’s first South Carolina community, we offer a welcoming senior living experience with chef-prepared dining, an outdoor pool, art studio, theater, music room, fitness center, spa, walking paths, gardens, putting green, and beautifully landscaped outdoor spaces. Our personalized care, engaging programs, and celebration of each resident’s life story support healthy aging, connection, and meaningful daily living.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.