Oaks at Chanticleer is a memory care community in Greenville, SC. Located near hospitals, doctors offices, churches, and shops, Oaks at Chanticleer's personalized approach to caring for seniors with Alzheimer’s and other forms of dementia is designed to help your loved one get the most out of each day. With three different neighborhoods, one for each stage of memory impairment, residents receive the personalized care they need, in the company of their friends.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.