Royal Westerly has been serving the community since the early 1970s and joined the Royal Health Group family in 2016. Located in the beautiful coastal community of Westerly Rhode Island, Royal Westerly is situated one mile from the picturesque downtown and only 3 miles to Watch Hill, New England’s beloved Misquamicut beach and the Flying Horse Carousel on little Narragansett Bay. In addition, our facility is within walking distance to Westerly Hospital.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.