Gaffney Dolan Funeral Home

Reviews

• SS

  Spencer

  Aug 7, 2026
  1.0
  I rarely write reviews like this, but I feel obligated to warn other grieving families about our experience here. As we made arrangements for a loved one, we made clear we wanted sufficient time to have one proper eulogy at the gravesite. We were initially told that wouldn't be a problem. Evidently there must have been some issue with the cemetery's schedule, because Gaffney Dolan backtracked and told us to keep it short. Fair enough. But in the few days leading up to the service—and the day of!—Gaffney Dolan pressured me, over and over again, to make sure I kept the eulogy extremely short. I told them I got the message. But they kept reminding me anyway, as if I were a child. This was one of the last things I will ever get to say about a loved one. Instead of empathy, I got clock-watching. Gaffney Dolan made us feel like an inconvenience at the wake, too. At the exact minute it was scheduled to end, they turned off the air conditioning. In a room full of people waiting to pay their respects on a hot day, the room started warming immediately, visibly nudging grieving family and friends toward the door. I understand the need for efficiency and turnover. But we were at a wake, not overstaying a restaurant reservation. I want to be fair here. Funeral homes, like dentists or lawyers, deal with people who never wanted to need their services in the first place. I get that this is a hard line of work, and I tried to give them the benefit of the doubt. But even accounting for that, they performed poorly where it mattered most. If you're looking for a place that will actually give your family room to grieve rather than rushing you out the door, look elsewhere.
• DJ

  Dee Jewell

  Oct 18, 2022
  5.0
  Our family has used Gaffney Dolan for over 40 years. Eddie, Steve and Laura are caring, helpful, respectful, and professional. I highly recommend them.
• DW

  David Wheatley

  Jul 26, 2018
  5.0
  Great experience working with Eddie, Steve, and Laura. Thank you all again.
• JA

  Jimmy Aiello

  Jul 10, 2018
  5.0
  Thank you Eddie and steve everything was fantastic