Living as independently as possible is the goal of our residents at The Willows. Grace Barker Health provides many services to support your needs including comprehensive medical oversight, medication management and administration, and assistance with bathing, grooming and other self-care tasks at no additional charge.
Our Assisted Living services include:
Medication administration, diabetes and podiatry care, laboratory and radiology services,Three meals a day,Nutrition catered to special dietary needs,Computers in the activities room and free WiFi,Central air conditioning in common areas plus individually controlled units in each room,Housekeeping and laundry, Therapy services
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.