Dorcas International Institute of RI is an independent, non-profit organization empowering immigrants, refugees, and the underserved to thrive and succeed through innovative programs & advocacy. Dorcas International is the only local agency that takes a holistic approach to meeting the education, resettlement, language and skill development, citizenship and immigration, and interpreting needs of newcomers, as well as those who are native born. Our services are built on a strong foundation of 100 years of effective practice, research, and development of programs that meet client needs and empower the most vulnerable members of our community to build self-sufficient & sustainable lives in their community.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.