A beautiful nursing home set in Sandhurst, Berkshire. Specialising in dementia care, Haldane House offers 25 rooms to those suffering with dementia and nursing needs. Current CQC rating of Good, the home comprises a registered manager, highly trained nursing staff, trained care staff, chef on site and an activities coordinator.
To enquire about a room, please call between 9am-5pm Monday to Friday.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.