The Newport Experience is a hospitality company specializing in oceanfront weddings, social events and corporate retreats in Newport, RI. Our portfolio of fine properties includes: OceanCliff Hotel on famed Ocean Drive, Safari Room Restaurant, Stone House Inn, Regatta Place, Goat Island Marina and Schooner Aurora.
Steeped in Newport's rich sailing legacy and stirring with New England tradition, the Newport Experience offers guests the unique seclusion and spectacular beauty of a private oceanfront getaway. From corporate functions to weddings and rehearsal dinners, our illustrious group of event specialists will guide you through every step to ensure an unforgettable affair for you and your guests.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.