The University of Scranton Early Learning Center

Reviews

• BK

  Barb Kelly

  Mar 21, 2026
  1.0
  Well if I could give it a negative star rating I would. I can’t comment YET but more to come. I am a professional and know what is right with compliance. I know how to treat people with dignity and respect. Also children deserve to be treated that way.
• MS

  Mili Shah

  May 1, 2025
  5.0
  I put my son in this preschool. Its been 4 months now. He loves his school. Great teachers
• TB

  Tenisha Bell

  Mar 2, 2024
  1.0
  I wish I could give it 0 stars as an overall experience but I will give 1 just for the infant room but not the other classes my oldest son was in. My oldest son was neglected on 2 separate occasions that I was able to witness. 1st was when i picked him up and he had been in his wet clothes so long that they were dried! Only way I noticed was because of the odor and the dark outline to show where it was wet and where it no longer was. I spoke with the director who was more concerned with finding a person to blame. Due to how uncomfortable I was, i started popping in at random times instead of consistently at the same time for pick up and he was in a diaper (we’re potty training so we personally didnt have diapers/pull ups there) and he had sat so long in this that his poop had hardened. It was also up his back as well. That day I immediately pulled the kids. I reported them to the state and they were investigated and it did come back that they were out of ratio (im not talking small numbers. Oldest child teacher was alone with 10+ kids and threw a kid in to the corner in front of me the day before i pulled the kids). It was founded that multiple kids hadnt had a diaper change within the regulated timeframe. The abuse was unfounded as they didnt have proof nor was it repeated during their visit. Please consider another place. Big facility with a bunch of stars isnt always best. ***UPDATE** please see attached photo of proof
• ML

  Melany Luciano

  Jan 21, 2024
  3.0
  I am writing this review as a concerned parent with the hope this will get the needed attention regarding the well being of our children. I believe many people have forgetten or push off the pandemic we all just recently experienced but we sure did not. Me and my partner have spoken to almost everyone that we can possibly speak to regarding our concerns; we spoke to the Director, the assistant director, head teachers, asst. teachers, part time helpers, you name it. Despite all of our efforts, our concerns are not being taken seriously which is why I am here writing this review. Health guidelines are NOT being followed. As per the Director, teachers are to ask parents to wash their children's hands when dropping off; but since we enrolled, I have not once been asked or heard other parents being asked to wash their child's hands. I have walked in on several occasions seeing kids with runny noses (as expected for this age group) but many go unnoticed. My partner pointed out a child who was spreading mucus across his face, the teacher wiped his nose from behind and that was it! She didn't know how severe it was because she never actually looked at his face. My partner advised her so she wiped more thoroughly but did not wash the face nor the hand that was used to spread the mucus. We see kids wipping boogers off with their hands, which is typical behavior, but the teachers unknowingly grab their hands and sit them down to play or EAT and spread more germs while grabbing more kids to sit them down. There's no awareness of germs. Since our kid enrolled, we have picked him up and his face covered in DRY mucus and not one person thought to clean him up. Even with us bring this up to all his teachers and the staff, it's been only a handful of times that he didn't have a dirty face. And its always "oh I left at this time" or "I told the teacher who he stood with after i left" but no matter who it is, no one does it. I get it that not all teacher's stay all day but as a daycare, all staff should be well trained enough to know hey this kids face is full of boogers let me clean it. It even happened with his HEAD teacher that stood late one time it was unbelievable. Our kid has been sick since November, and still is NOW. He will get sick, stay home, get better, go back to school and BOOM sick again. We have taken him to the doctor 3X THIS MONTH. Last month, he had 3 viruses at the same time(Rhinovirus, RSV, & Covid) & needed a nebulizer (and he is not asthmatic). We've got an email recently that teachers too were getting sick and to think with all this they would be more attentive with health guidelines. Staff are all nice and seem to care when we speak to them but we see no difference and we are concerned and in need of some kind of assistance on this matter as our kid is still enrolled and we rather not move him because he is already settled and comfortable. Over all, its a good school; the classrooms are great, I love the activities that they do, the app is very informative and updated, our kid has a great bond with his teachers, they are very kind people here but health & hand washing is not being taken serious and that's the issue for us. We hope this review can get us the help we desperately are looking for.
• JK

  Jolene Kubilus

  May 5, 2021
  5.0
  The university of Scranton early learning center has been such a positive experience for family! The staff have worked to put children first, to always bring their best self to the child daily and to make transitions smooth for us when we changed center to their location!