Scranton Health Care Center is a 45-bed community that offers skilled nursing care and short-term rehabilitation in an intimate and caring environment. As a smaller facility, we are able to offer a home-like atmosphere as well as quality care services, caring staff and residential amenities that make us much more than just a place to live.
At Scranton Health Care Center, we are committed to providing skilled nursing and rehabilitation services designed to meet the individual needs of our patients. We offer rehabilitation, skilled nursing and long-term care. We strive to enrich the lives of everyone who walks through our doors with a full complement of activities available to our residents seven days per week.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.