Assisted Living FacilityMental Health ServiceNursing HomeRetirement CommunitySenior Citizen Center
Whitetail Springs is a memory care facility rooted in community and family. Located in Pittsburgh, Pennsylvania, your loved one will never run out of exciting things to do. Pittsburgh is a city with deep ties to our nation’s history and boasts many great attractions, including the Phipps Conservatory and Botanical Gardens, Mount Washington, and the Carnegie Museum of Natural History. Not only is our activity calendar full, but so are the hearts of our staff. We pride ourselves in offering Person Centered care that is personalized to each individual and their needs. We offer a wide range of care options including personal care and memory care for our community. Our goal is to provide an environment that cultivates independence, honors dig...
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.