Retirement CommunityNursing HomeSenior Citizen Center
Welcome home to Hemsley House of Upper St. Clair. Whether you're feeling the sun on your face in the gazebo, grabbing a snack from the modern bistro, or catching up with friends in front of the fireplace, one thing is certain: Hemsley House of Upper St. Clair is the perfect mix of charm, tradition, and modern amenities, creating a relaxed country club environment for seniors in the South Hills area. Hemsley House focuses on providing uncompromising care while paying attention to all the big and small details that matter the most. The residence offers exceptional personal care, memory care, and respite care solutions, each featuring access to amenities and services designed to enhance independence, connection, and wellness.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.