Assisted Living FacilityNursing HomeRetirement CommunitySenior Citizen Center
Located in the historic heart of Philadelphia, The Terrace at Chestnut Hill offers a unique community for both personal and memory care residents to call home. At the Terrace at Chestnut Hill, walking gardens, an inspiring library, incredible chef-prepared meals, art and music rooms can be enjoyed by all. A variety of accommodating floor plans are available including studio private and companion apartments, wheelchair accessible plans, and personal care apartments with kitchenettes. The facility offers a handful of activities such as low-impact aerobics and strength training.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.