With grand arched windows overlooking the Historic District of Philadelphia, Union Trust will captivate the most discerning guests. This renovated facility has become one of Philadelphia’s chicest event location for weddings, social gatherings, and corporate functions. With its soaring sixty-five foot illuminated engraved ceilings, architecturally accented walls, multiple private rooms, and a breathtaking wraparound mezzanine overlooking the whole site; Union Trust offers an exceptional blend of the old, regal Philadelphia but infused with a new vibrant pulse. This building is an embodiment of rich Philadelphia history having once served as The Union Trust Company Bank, which was built in 1888.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.