Goodwill Industries of Northeastern Pennsylvania is a private non-profit organization that serves 11 counties in NEPA including Bradford, Carbon, Columbia, Lackawanna, Luzerne, Monroe, Pike, Sullivan, Susquehanna, Wayne and Wyoming.
We provide supportive opportunities to individuals with disabilities or other barriers to enhance their lives. All programs are run under the direction of caring and compassionate staff and are designed to meet the needs of our clients and their families.
Our stores support programs and provide training and employment opportunities. When you shop at Goodwill, the money they spend stays in our local community and gives locals the chance to learn job skills, restart their lives, or meet new friends.
Location
Goodwill Industries of NEPA Attended Donation Center
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.