Since 2001, Avalon Place has proudly served thousands of families in New Castle, PA, and the surrounding areas. Dedicated to the Lawrence County community, we strive to create the best environment and quality of life for our residents and their families.
Our state-of-the-art treatment techniques and professional team of registered nurses, licensed practical nurses, and certified nursing assistants work together to help residents achieve their highest level of independent functioning. Our caring and dedicated staff provide comprehensive skilled nursing and rehabilitation services that address the physical, psychological, and social needs of each resident.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.