Always on the cutting edge of service delivery, NOVA provides a continuum of programs to meet individual needs including but not limited to: a 24-7 victim hotline, SANE services in area hospitals, forensic interviews for children who have been sexually or physical abused, trauma-focused cognitive behavioral therapy provided in office, home or schools, legal advocacy and support through the criminal justice system. In addition, NOVA provides prevention education and professional training in schools, the community and through continuing education conferences.
NOVA is also the home to several special projects; The Keystone Crisis Intervention Team, The Bucks Coalition Against Human Trafficking, Safe and Healthy Communities and Rainbow Allies.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.