Assisted Living FacilityRetirement CommunitySenior Citizen Center
Arbor Terrace Exton is a personal care and memory care community for seniors that is operated by The Arbor Company. Our bustling community is designed for seniors of varying interests, preferences, and ability levels. We put in all the perfect touches to make Arbor Terrace feel cozy and comfortable. Our campus offers two separate buildings, with living spaces designed to help you entertain guests or grab a cup of coffee to enjoy with a good book. There are also plenty of outdoor spaces to enjoy and explore safely too. But our community is more than just a lovely building. Our amenities are the best in senior care and include concierge services, easy access to transportation, and even housekeeping visits.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.