Our Drums/Hazleton location is designed to encourage social and outdoor activities and exercise for enhanced senior living. A paved walking path winds around the retirement community and offers pleasant views of the Pocono Mountains. With your routine chores taken care of and the assistance you need for daily living, life at Providence Place allows you to enjoy spending time with activities and people that are important to you.
We offer independent and assisted living and 2 levels of memory care for our residents. Seniors at the Drums/Hazleton community can engage in our Alzheimer's and Dementia memory care programs through Connections Club and our Connections Neighborhood. Learn more about our communities and activities on our website.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.