The Jones Funeral Home has been faithfully serving the Altoona and surrounding area families for over a century. We are proud of our heritage, commitment to excellence, caring and dedicated staff, and unquestionable integrity. The Jones Family sold and entrusted the business to Garrett Anderson to continue the legacy that was started by Edgar W. Jones back in 1915, followed by his son, Robert M. Jones Sr., then by his son, Robert M. Jones Jr. Garrett wants families to be able to focus on celebrating the life of loved ones and help you begin the healing process as soon as possible.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.