Assisted Living FacilityNon-Profit OrganizationRetirement Community
Phoebe Allentown offers a community-centered active retirement lifestyle with small-town charm and the amenities of Allentown’s historic west end. From independent living in a maintenance-free two bedroom apartment to skilled nursing in our Health Care Center, Phoebe Allentown offers choices and levels of care to suit every individual.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.