Good Shepherd Home - Raker Center is a 24/7 nursing home for residents 18 years and older with disabilities. With 99 beds, Good Shepherd Home - Raker Center cares for patients with primary diagnoses including, but not limited to, cerebral palsy, muscular dystrophy, spina bifida, quadriplegia, traumatic brain injury or multiple sclerosis. Residents may be referred by a physician, insurance company, discharge planner/social worker, home health agency, family member or self-referral.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.