Regency Village at Redmond

Reviews

• RK

  Rick Kimball

  Sep 12, 2025
  1.0
  Nurse Phyllis is never around and they had a family member that died unexpectedly and the staff was overwhelmed. A resident tragically passed away after being left under her supervision for over 24 hours without proper attention. During this time, the nurse was repeatedly unavailable and failed to provide the oversight and is expected in a nursing home setting. If I could give them a negative star review I would. This place is a joke, the staff felt neglected and overwhelmed and unprepared to handle the sudden death, and it raises urgent concerns about resident safety and staff support. Families place their trust in nursing staff to provide consistent, compassionate, and reliable care that trust was broken in this case. I would never move anyone in this facility ever again
• WS

  Whitney Spencer

  Sep 14, 2024
  5.0
  I absolutely recommend Regency village at Redmond when looking for a place for your parents to relocate. The community is beautiful and the new director is very knowledgeable and the care team is so kind. My dad is very happy here.
• MK

  mary kelley

  Apr 19, 2023
  5.0
  We recently moved my father in law into Regency Village at Redmond. Randy was extremely helpful and very responsive relative to scheduling, touring and moving in. Luke, the General Director, was also super helpful and responsive. Phillis RN was a joy to work with, and worked with us and my FIL's doctor to ensure we got the appropriate prescription orders in timely. Frank was on call for anything we needed relative to maintenance in the room, moving call buttons, dealing with cable, etc. I went through every countertop, cupboard and shelf in the room with Clorox wipes. This was not necessary as the place was immaculate. There is wonderful natural light in the rooms and common areas, and a spacious deck with beautiful views on the second floor. The rooms and bathroom are set up perfectly for one with mobility issues. Ruben, the chef, is a great cook and absolutely delightful. The food is far better than we expected, and the options numerous. My husband and I ate a number of meals with our dad; Ruben could not have been more accommodating. My husband and I essentially lived at Regency for 3 and 1/2 days. The staff were so personable and caring. Many people who work at Regency have family members as residents, and you get the feeling that they are vested more than just for their jobs. It is a daunting process moving a loved one out of his home. We looked at a number of assisted living facilities and Regency Village far outweighed them in all categories. After spending so much time there, we are thrilled with our decision.
• DH

  Denise Hartman

  Aug 4, 2015
  5.0
  5 Star Experience! Darcy and the staff where more than accomadating. My mother will be comfortable there and I don't have to worry about her saftey and care.