Sistere Inc. DBA Mt. Scott RCF is a 45 bed residential care facility that serves a very unique population of elderly individuals with secondary psychosis diagnosis who have proven to unsuccessfully live in other care settings. We strive to provide a home like environment, in a community based care setting.
We're open 24/7, and provide round the clock care services in the following areas; Person center care, ADL'S & IADL'S, Medication Administration & safety oversight, coordination of services, Managing appointments, Medical transportation & Non medical transportation, Activities, Meals & more.
Our main focus is to provide the best care while promoting independence and honoring personal preferences (person centered driven care).
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.