Assisted Living FacilityHome Health Care ServiceMedical ClinicNursing Home
Sunset Estates Memory Care residents live as independently as possible in our home-like environment. Our caregivers provide activities and services that improve quality of life through support, patience, and encouragement. Dementia and Alzheimer's affect each individual differently. Our staff have ongoing training to understand the conditions and challenges related to these illnesses. Our staff-to-resident ratio helps us provide more personal attention and help residents to maintain their daily living skills.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.