ACCESS provides food, warmth, shelter, and other essential services to Jackson County’s low-income children, families, seniors, veterans, and people with disabilities. As the Community Action Agency of Jackson County, Oregon, ACCESS has been helping residents break the cycle of poverty since 1976. Last year, more than 76,000 people received assistance from ACCESS’ wide continuum of services, including obtaining safe, affordable housing, rental assistance, utility assistance, weatherization, free loaned durable medical equipment and healthy food.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.