Located on the W.W. Hastings Hospital campus in Tahlequah, the Cherokee Nation Outpatient Health Center is the newest 469,000-square-foot, four-story outpatient health facility and the largest health center operated by the Cherokee Nation. As the largest Indian Health Service joint venture health facility in the United States, the history and culture of Cherokee Nation played an influential role in designing the health center. Consistent with Cherokee Nation’s commitment to sustainable and conscientious development, the facility is certified as LEED Silver (Leadership in Energy and Environmental Design). The health center opened in October 2019, helping the tribe deliver first-class care to citizens.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.