Nursing HomeRehabilitation CenterRetirement Community
Recognized within the Youngstown community as an exceptional senior care provider, Windsor House at Guardian is known for our friendly atmosphere and incredible service. Established in 1980, our Rehabilitation and Memory Care center has been serving the local community for decades. Here, you or your loved one will live among friends – in fact, many of our staff and residents grew up in the same neighborhoods!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.