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Business Details
About
Retirement Community
Concord Reserve is a not for profit senior living community located in Westlake, Ohio. We are dedicated to providing a lifestyle of fulfillment, comfort, and security for residents. We offer a full continuum of care on one campus, including Independent Living, Assisted Living, Skilled Nursing, Rehabilitation, Therapy, and Memory Support, ensuring the right amount of support if needs change. Our beautifully designed community features a variety of spacious studio, one-bedroom, and two-bedroom residences. Residents enjoy a vibrant social calendar, chef-inspired dining, and maintenance-free living. As a mission-driven community, our specially trained care teams are committed to providing thoughtful support and care services so residents can...
Location
Hours
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.