THE LAURELS OF WEST CARROLLTON
The Laurels of West Carrollton is an 88-bed skilled nursing and rehabilitation center serving West Carrollton and southern Montgomery County. Just minutes from Interstate 75, The Laurels of West Carrollton tailors our short-term respite, rehabilitation and hospice care to the specific needs of each individual. A unique care plan is fashioned for each rehab guest that speeds the journey from hospital to home.
The Laurels of West Carrollton is widely known for the long-term care and rehab provided to guests in our secured memory care unit. Our team of professionals is specially trained to work with people who have Alzheimer's Disease and other types of dementia.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.