We are a regional full service senior health care provider operating in western Ohio. Whether you need customized long-term care support or just a little help with every day task, Vancrest has something for everyone. With it’s 11 skilled/long term care facilities along with 9 assisted living facilities we will compassionately and safely meet all of your care needs. We serve over 800 nursing home residents and have an additional 300 assisted living apartments. We provide a seamless continuum of care by utilizing our integrated affiliates. Therapy Solutions provides therapy (Physical, Occupational and Speech) in our facilities as well as in the home. Fountain Park Home Care provides personalized one on one care in the comfort of your home.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.