Nursing HomeAssisted Living FacilityDialysis CenterHospice & Long Term CareOccupational TherapyRehabilitation CenterRetirement Community
Formerly known as Center Ridge Health Campus, O’Neill Healthcare North Ridgeville began as a 100-bed skilled nursing care and rehabilitation center the family built and opened in 1986, becoming the company’s second location on the west side of Greater Cleveland and its first facility in Lorain County. Expansions over the years increased the skilled nursing beds to 150, and in 2009, O’Neill Healthcare remodeled, expanded and improved the campus extensively.
Additionally, O’Neill Healthcare’s North Ridgeville facility has been regularly recognized as one of the finest health care centers in Northeastern Ohio, ranking in the top 10 percent of all nursing homes in the State of Ohio for resident satisfaction.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.