Nursing HomeRehabilitation CenterRetirement Community
Discover a community that is genuine, compassionate, and caring at Masternick Memorial. Recognized as a top performer by the American College of Health Care Administrators for four consecutive years, our Skilled Nursing and Memory Care community provides a welcoming, homelike setting in New Middleton, Ohio. Our focus is on providing exceptional care and a high quality of living for seniors. We offer both long- and short-term care with options for Skilled Nursing, Respite stays, Memory Care, and Hospice Care. We’d love to learn about your or your loved one’s needs. Contact us today to plan your visit.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.