Find person-centered care at our small house neighborhood near Columbus in New Albany, Ohio. Across five unique small houses, elders enjoy private suites, a communal family room, and home-cooked, family-style meals. We offer long-term care, memory support, hospice, and post-acute rehabilitation for those recovering from orthopedic fractures, strokes, heart attacks, cardiac events, and more. Built on the Green House model, our small house neighborhoods revolutionized traditional nursing care, with emphasis on elder choice in how they plan their days and more.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.