Find person-centered care at our small house neighborhood in Middletown, Ohio, located on the campus of Atrium Medical Center. Our small house model provides elders with comfortable, private suites and baths adjacent to a communal family room and residential kitchen. We offer long-term care, memory support, hospice, and post-acute rehabilitation for those recovering from orthopedic fractures, strokes, heart attacks, cardiac events, and more. The focus is on enjoying life with home-cooked, family-style meals, where elders make their own decisions about personal care and daily schedules. Built on the Green House model, our neighborhoods revolutionized traditional nursing care with an emphasis on elder choice.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.