Welcome O'Neill Healthcare Middleburg Heights to the O'Neill Healthcare Family! *New management as of 2/2021*
Formally known as Accord Care Community Middleburg Heights and Century Oak Care Center, O'Neill Healthcare is excited to bring our high-quality care to the Middleburg Heights community. The home offers skilled nursing and rehabilitative senior therapy, with rooms available for long-term or short-term stay. Equipped with a spacious therapy gym featuring state-of-the-art equipment, Middleburg Heights’ offers cardiac and stroke rehabilitative therapy as well.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.