The PHILOSOPHY of the Primrose Signature Memory Care program is to meet your loved one’s emotional needs – love, attachment, comfort, and identity. Our program goes far beyond the physical care needs and encompasses the whole person.
Our uniquely trained staff is dedicated to helping your loved one maintain their identity. Our team will work diligently with you, our family partner, to learn about your loved one, past and present. This PROACTIVE approach helps us to meet our shared goal of reinforcing PURPOSE in your loved one by honoring their unique identity.
Family and community PARTNERSHIPS are the foundation of our program.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.