Alpha Park KinderCare

Reviews

• SC

  Stacey Calhoun

  Sep 23, 2026
  5.0
  My son has level 3 ASD which can be a handful to manage. We have been attending this daycare for the past 3 years and I can honestly from my experience say the level of care, cooperation and love that we have experienced here has been heart warming to say the least. Not to say there have not been problems and growing pains but nothing a quick meeting couldn’t take care of. The director is great, any issues I have encountered here were heard, acknowledged and resolved. I appreciate her willingness to meet your child where they are and work with you and your child to make sure their needs are taken care of. As a parent of a child with special needs I would recommend this daycare to other parents and have done so 💕
• MF

  Marisa Fedele

  Aug 9, 2026
  5.0
  We came to Kindercare from another daycare. It has been night and day difference. We get contast updates and pictures. Our child is thriving and happy to go each day. Amberle is awesome, approachable and listens to your concerns. If there is a problem she is sure to remedy it fast!
• LB

  latoya barnes

  Aug 5, 2026
  1.0
  This is a very HONEST review. It started very good and promising in the beginning due to Ms. Ashanti and Ms. Kathy being very caring and hands on with the kids. There was a change in management and the quality of the teachers started going down. It seems like they just hire anyone just to have a body on staff. When Ms. Ashanti left and Ms. Kathy retired the discovery preschool class has had a high turnover rate with teachers ever since. We would see a new teacher in the classroom every couple weeks without notice. Ms. Shay started being there regularly and my daughter was getting used to seeing her then she disappeared without notice. The kids in this classroom have no stability. NO COMMUNICATION. Director states she prefers to keep an open line of communication but doesn’t on her end. On a couple occasions I would walk in at pickup and notice a child crying profusely without comfort or care from the teacher. The newer staff here is very unprofessional I had a teacher ask for money to replace a cheap $30 necklace that she says my daughter pulled on and broke when the Director had discussed with her prior that the facility will cover cost of broken necklace. I had another teacher at pickup try to argue me down that my daughter didn’t come to daycare with socks, like I do know what my daughter wears daily. I described the socks by color/design and then she proceeded to the classroom then came outside and handed them to me 🙄, no apology or nothing. The Director Amberle seems like she wants to make positive changes within the center but is afraid to. She doesn’t want to upset her friends that work there smh. The Assistant Director Ms. Krystal who just stepped down from the position is useless to say the least. I never cared for her when she was a teacher, her pretend to care for your complaints/concerns. I’m so glad my daughter no longer has to come to this place. Overall I would not recommend KinderCare Alpha for childcare. Please look for a more stable and caring center 💯.
• RT

  Randi Toth

  Sep 6, 2024
  1.0
  We left a little over a year ago and I have been traumatized by our experience that I have hesitated from providing a review but want to share my experience to help anyone that may be considering. We went for approximately three weeks before I left sobbing, one day taking all their things and never returned. My children have been in daycare before but with moving jobs we had to move them to new location. In our first week, the center was closed without any notification to any parents, people pulling in and nothing. Doors locked. No communication. Week 2, there was a new director, and at pickup he looked so overwhelmed he was almost in tears, and quit the same day. My children would come home in tears telling me daily that “if they were bad they were made to sit on the rug”. There was almost never the same teacher in one room, because they constantly borrowed staff from other locations that would only be there for 1-2 days. I never got an accurate report of what took place. One day I picked up my daughter from her room first and there were 5 children left in the classroom, sitting on the “rug” sobbing. My daughter told me later that it was because they were all being “bad”. During multiple pickups all the children were watching avengers or marvel shows on a projector while staff were on their phones. My children became so distressed at drop off that they began crying every time. At the end of the day at pick up would see bowls of fruit, milk, food from lunch lying everywhere. The last day I walked into the single room where they were keeping all ages (with the projector running) and overheard two staff members having a conversation and cussing loudly. Children of all ages were in this room with my 3 year old son being the youngest. Children running everywhere, my daughter sitting in a corner alone with her head down crying. I asked where my son was and was told “I don’t know he might be in the bathroom”. I told the staff member this was completely unacceptable as he is the youngest child, not fully potty trained and unsupervised: he said, “okay”. I ran to the closed bathroom to find my son with his body lying across the toilet, feet in the air, naked with his head looking into the toilet, and he told me couldn’t reach to flush. It appeared as though he was about to be head first in the toilet with his feet in the air with the door closed unsupervised. The floor was covered in pee and all the young children’s ‘clean diapers’. Two staff members didn’t get up from their chairs as I grabbed my son and daughter and asked why he was allowed to be unsupervised and go to the bathroom while they watched tv, and the response was “they didn’t know”. I grabbed my children’s things and never returned. Voiced my complaints and got a call that they hope I’d consider a KinderCare in the future. Two days into a new childcare center and my children were coming home smiling, happy, no horrible stories, no longer asking me ‘if they were bad kids’. My regret is that we stayed as long as we did. There were two staff members that seemed nice, but I rarely saw them. I can only hope there is mostly new staff and legitimate management for the safety of the children.
• CW

  Camilles World

  Feb 24, 2021
  5.0
  My Daughter Camille started her kindergarten year virtually. This center came up with a plan for their virtual learners and created such a good systems! The dedication and patience the teachers had was amazing!

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