Brand Certified
TheKey - Senior Home Care
4.7(27 reviews)
Certified by TheKey - Senior Home Care • Sep 20, 2026
Business Details
5350 Transportation Blvd, Garfield Heights, OH
44125, United States
Certified by TheKey - Senior Home Care • Sep 20, 2026
(440) 424-4314
Certified by TheKey - Senior Home Care • Sep 20, 2026
https://thekey.com/locations/ohio/cleveland?utm_source=ExtNet&utm_medium=Yext
Certified by TheKey - Senior Home Care • Sep 20, 2026
About
Certified by TheKey - Senior Home Care • Sep 20, 2026
Home Care AgencyHome Health Care Service
For over 20 years, TheKey Home Care has provided trusted in-home care for seniors and adults with disabilities to achieve successful long-term aging at home. Our highly trained caregivers can provide in-home care, respite care, senior personal care, elder care, and companionship. Our Balanced Care Method emphasizes a healthy mind, body, and spirit - so our clients can live happier, healthier lives at home. We understand that everyone's situation is unique, and we create personalized care plans in collaboration with you to ensure the best possible care. TheKey Home Care provides service 24/7—during holidays, weekends, evenings and overnight. Call us today to see how TheKey Home Care can improve your loved one's quality of life.
Location
Certified by TheKey - Senior Home Care • Sep 20, 2026
TheKey - Senior Home Care
5350 Transportation Blvd, Garfield Heights, OH
44125, United States
Hours
Certified by TheKey - Senior Home Care • Sep 20, 2026
MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours
Reviews
4.7
27 reviews
5 stars
24
4 stars0
3 stars
1
2 stars
1
1 star
1
- HAHolden AleksanderJan 22, 20255.0Sheilon was incredibly helpful and kind, easily one of if not the best caregivers we could have asked for. Highly recommend TheKey to all of my friends for their parents .
- ___Skarlytt_ _Rose_Jun 29, 20195.0My father received great care from the team at Home Care Assistance. I know from experience that it is hard to care for someone who stuggles with accepting help and is trying to continue to be independent. It was nice to know that someone was there when I couldn't be even when my dad could be difficult. Dementia is a disease that changes people. Thank-you to your compaissionate team.
- LSLisa SusaJun 12, 20175.0If you are reading this, then look no further. After 8 years in caring for my Mom who had multiple strokes, and seeing how she was treated in six of the local nursing facilities, I knew it was time to bring Mom home for her final days. Knowing my father and I couldn't handle it alone, I reached out to Scott and knew immediately by his warm and caring demeanor that we had found a fit. He, Stevie, and their team of caregivers would help us with Mom during her final months. The caregivers were gentle, kind, and loving which is what my mother never received in the nursing facilities and why she smiled when they would walk in the door every evening at 5pm. Not only did they assist with her personal and physical needs, but they'd talk about her life and the things she loved, and sometimes even warm up three different meals just so she could have two bites to eat, and I'd hear them sometimes sing to her! They would listen to my dads stories and talked with him as he was so lonely as my mother declined. This group is honest and caring, individuals who truly want to bring happiness and comfort to those they care for. I highly highly recommend them. May God bless them all for the work they do each and every day to help others!
- MHMike HicksOct 22, 20165.0Home Care Assistance has allowed my 87 year old mother to stay in her apartment for 6 wonderful months. Due to mobility issues, it has been very hard for Mom. Home Care Assistance has proved the Care she needed to remain as independent as possible. Reliability and compassion are words I would use to describe Home Care. Our caregiver has never missed a scheduled day, which is rare in this field. The staff and the caregiver always make Mom feel good and they are also good communicators. I would highly recommend Home Care Assistance to help care for your loved one.
Frequently Asked Questions About TheKey - Senior Home Care
What is home care?
Home care is a supportive service provided by a professional caregiver in the home or community where a resident lives (in addition to facility supports) for peace of mind, companionship, and personal care. Caregivers can perform tasks such as running errands, preparing meals, assisting in the shower, fall prevention, and initiating brain stimulation activities to stimulate cognitive function.
How do I find the best caregiver for my loved one?
The best caregiver is an experienced professional who has the training and skills to support your loved one’s care needs. It’s also imporatnt to find a caregiver who’s extremely reliable, has back-up if necessary, and is a good fit in terms of personality and shared interests.
How much does home care cost?
Home care is typically billed by the hour, so the cost depends on the number of care hours per week and can vary slightly by region. Most families pay out-of-pocket for their care or use long-term care insurance.
How are you protecting your clients from COVID-19?
We follow infection mitigation best practices and safety protocols, informed by the CDC and local authorities, and provide appropriate PPE to our caregivers. The majority of our caregivers and Care Team members are fully vaccinated against COVID-19.
Is a home care agency better than hiring a private caregiver?
If you value safety, security, and reliability, yes. A quality home care agency is insured and also manages the performance and scheduling of its caregivers, handles billing and payrol, and has back-up caregivers to fill in when needed. With a private hire caregiver, you’re responsible for setting up payroll and withholding taxes, caregiver vetting and background checks, and purchasing sufficient liability insurance to cover any accidents or injuries in the home.
Will my long-term care insurance cover home care?
It depends on your policy. If this is your first time using your benefits for home care, it’s best to contact your insurance provider to be sure that you have an active claim, confirm any applicable elimination period, and clarify the services covered under your policy. TheKey is an approved provider with most major Long-Term Care (LTC) insurance carriers-and we have a free service to help our clients navigate all aspects of the claims process.If you need long-term care insurance help to initiate a new claim or need guidance with an existing claim, we have a dedicated team of long-term care insurance experts ready to help.
What’s the best home care?
The best home care is provided by reliable, professional caregivers who are trained and backed by home care agency that’s insured, providing oversight, care guidance, and back-up caregivers as needed.
What types of in-home care services does TheKey - Senior Home Care provide?
TheKey provides in-home care, respite care, senior personal care, elder care, companionship, and specialized care like memory care, Parkinson's, stroke recovery, and cancer care.
How do TheKey's caregivers support cognitive function in clients?
Caregivers provide brain stimulation activities that help stimulate cognitive function as part of their support services.
Is TheKey - Senior Home Care available 24/7?
Yes, TheKey provides 24/7 service, including holidays, weekends, evenings, and overnight care.
How does TheKey protect clients and caregivers during the COVID-19 pandemic?
TheKey follows CDC and local infection mitigation protocols, provides PPE to caregivers, and most staff and caregivers are fully vaccinated.
Does long-term care insurance typically cover services from TheKey?
Coverage depends on your policy. TheKey is an approved provider for most major LTC insurance carriers and offers help navigating the claims process.
What advantages does choosing a home care agency like TheKey offer over hiring a private caregiver?
A home care agency offers insurance, handles caregiver performance, scheduling, payroll, billing, and provides backup caregivers, enhancing safety and reliability.
Where is TheKey - Senior Home Care located?
They are located at 5350 Transportation Blvd, #19, Garfield Heights, OH 44125.
What nearby medical facilities can clients visit in Garfield Heights for additional healthcare?
Clients can access nearby healthcare at Cleveland Clinic, QUCIKmed Occupational Health emergency room, and NovaCare Rehabilitation for physical and occupational therapy.
Are there nearby specialists or doctors close to TheKey for client referrals or consultations?
Yes, several doctors are nearby including Angela Vitiello, MD, Mark Malinowski, MD, Katherine Wagner, MD, and Lloyd Yeh, MD, among others.
What other services or shops are near TheKey that might be useful for clients or families?
Nearby are hardware stores like AMES Tools, home improvement spots like Window World of Cleveland, and financial services such as Global Financial Corp.
Brand Certified Facts from TheKey - Senior Home Care
This information is certified by TheKey - Senior Home Care and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified September 20, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: