Assisted Living FacilityRetirement CommunitySenior Citizen Center
Redefine the way you think about assisted living. At Spring Hills Senior Communities, we provide exceptional memory care assisted living in Dayton, OH where residents thrive in complete wellbeing. For the second year in a row, we have earned the industry-respected designation of "deficiency free." We are in 100 percent compliance with state requirements from the Ohio Department of Health (ODH). ODH conducted the survey on April 4, 2016. The state conducts this survey annually and scores senior care facilities based on a number of criteria to assess resident care and resident safety.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.