The Oaks at Shady Lawn is a welcoming assisted living community located in the beautiful rural landscapes of Dalton, Ohio in Wayne County. The Oaks stands out for those who may need a little extra support to promote their health and independence. Our community is designed to ensure each resident feels comfortable and safe. Residents enjoy frequent engaging enrichment activities and programs. Contact us to learn more or schedule a tour.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.