Shady Lawn is a 98-bed skilled nursing and long-term care facility in Dalton, OH, rated five stars for supporting functional abilities. We provide short- and long-term care, skilled nursing, stroke and orthopedic rehabilitation, memory care, cardiac and diabetes management, dialysis, wound care, and hospice and palliative services. Our full-time registered dietitian, 24-hour nursing staff, and dedicated therapy teams work together to support each resident's recovery and quality of life. Conveniently located off Route 30, near Wayne County's Amish country. Call 330-828-2278 to schedule a tour.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.