Assisted Living FacilityNursing HomeRetirement Community
Maplewood at Cuyahoga Falls is an assisted living and memory care community located in Summit County. Local seniors now have a trusted choice for living a life of supported independence, in an environment that champions their growth, potential and well-being. Whether you are considering assisted living or memory care, our associates are devoted to providing you and your loved one with a personalized experience.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.