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Billow Funeral Homes & Crematory

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About

Funeral HomeCasket ServiceCoffin SupplierCremation ServiceFuneral DirectorMortuary
Billow Funeral Homes & Crematory's Fairlawn Chapel is a family-owned funeral home and on-site crematory serving Fairlawn, West Akron, and Copley, Ohio. Founded 1875 by Captain George Billow as The Billow Undertaking Company, Billow is the oldest firm still operating in Summit County, now in its sixth generation. The Fairlawn Cremation Chapel was greater Akron's first funeral home crematory, opened 1984, offering traditional and direct cremation. Billow is accredited by the Green Burial Council, a rare distinction shared only with sister firm Bissler & Sons, and assists veterans with VA benefits filing and military honors. Families are supported after the service through Billow's aftercare programs, Everything After and Brighter Mornings.

Location

Billow Funeral Homes & Crematory
1907 23rd St, Cuyahoga Falls, OH
44223, United States

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.