Retirement CommunityAssisted Living FacilityNursing Home
Westerwood, formerly Friendship Village, is all about you and how you want to live. We’re the only true nonprofit Life Care in Westerville and Columbus area.
Since we opened our doors in 1978, we have distinguished ourselves as the premier nonprofit Life Care community serving generations of elders with a full continuum of care. Our reputation among residents, families, and health care professionals are well established as evidenced by our many personal and professional referrals. As the only nonprofit Life Care community in the area, we offer residents two different kinds of Life Care contracts that allow them greater financial certainty for the future.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.