Generations of residents have preferred the warm, approachable community of Our Home New Albany. Their affordable assisted living and dementia care continue to offer a range of comfortable amenities and engaging, personalized services. Restaurant-style dining features a robust selection of cuisines, with private dining space available for special events. Residents can take advantage of unique cutting-edge wellness technology and renovations bolstering an open space concept, including a new country kitchen, bistro, and therapy gym. Our Home New Albany, a long-standing senior community that continues to provide a trusted tradition of service.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.