O. R. Woodyard Co. Funeral & Cremation Services – Northwest Chapel serves families throughout northwest Columbus, Ohio, from its red-brick chapel on Bethel Road, convenient to Wesley Chapel and Union Cemeteries. Opened in 1985 by the Woodyard family, Northwest Chapel offers two chapels filled with natural light and marble fireplaces, for gatherings from intimate to 110 guests. Families arrange funeral, memorial, burial, and cremation services, including direct cremation, with assistance navigating veterans' burial benefits, assigning life insurance toward funeral costs, and access to the family's 365 Days of Healing grief-support program. Contact the Northwest Chapel team to arrange care or request a preplanning guide.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.