Norton Health & Rehab Center is tucked into a secluded, tree-lined setting with a peaceful pond, offering a park-like atmosphere just minutes from the energy of Columbus. Conveniently located near I-70 and Georgesville Road, the facility provides easy access to virtually anywhere in the city, sitting within the broader Prairie Township and West Broad Street corridor – a residential, working-class part of Columbus with a diverse and welcoming character. The surrounding area features a rich local food scene with Mexican, Middle Eastern, Somali, and Latin American restaurants along West Broad and Norton Road, as well as Prairie Township recreation facilities, sports venues, and suburban-style neighborhoods.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.